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Privacy Protection

Privacy Policy

We value your privacy and are committed to protecting your personal information security

Last Updated: January 1, 2025

Introduction

Welcome to GreenSpark (hereinafter referred to as "we" or "us"). We understand the importance of personal information to you and will make every effort to protect the security and reliability of your personal information. We are committed to maintaining your trust in us and adhering to the following principles to protect your personal information: principle of consistency of rights and responsibilities, principle of clear purpose, principle of consent, principle of minimum necessity, principle of security assurance, principle of subject participation, principle of openness and transparency, etc.

This Privacy Policy applies to your access and use of our products and services in any manner. Please read and fully understand this policy carefully, especially the terms marked in bold, which you should read with emphasis.

How We Collect and Use Your Personal Information

Personal information refers to various information recorded electronically or by other means that can identify a specific natural person individually or in combination with other information or reflect the activities of a specific natural person. We will collect and use your personal information for the following purposes:

1. Account Registration and Login

When you register an account, we will collect your email address, username, password and other information. This information is necessary for you to use our services.

2. Providing Products or Services

In order to provide you with core functions, we may collect the following information:

  • Device Information: Including device model, operating system version, browser type, etc.
  • Log Information: Including IP address, access time, visited pages, etc.
  • Cookies and Related Technologies: Used to identify your identity and preference settings

3. Improving Products and Services

We will use the collected information to improve our products and services, including but not limited to:

  • Analyzing user behavior and preferences to optimize user experience
  • Developing new features and services
  • Conducting data statistics and analysis

4. Security Assurance

To ensure the security of your account and transactions, we may collect your device information, log information, etc., for identity verification, security protection, fraud detection, etc.

How We Share, Transfer, and Publicly Disclose Your Personal Information

1. Sharing

We will not share your personal information with any company, organization or individual, except in the following circumstances:

  • Sharing with explicit consent
  • As required by laws, regulations or government authorities
  • Sharing with our affiliates (only to achieve the purposes stated in this policy)
  • Sharing with authorized partners (only to achieve the purposes stated in this policy)

2. Transfer

We will not transfer your personal information to any company, organization or individual, except in the following circumstances:

  • Transfer with explicit consent
  • In the event of merger, acquisition or bankruptcy liquidation, if personal information transfer is involved, we will require the new company or organization holding your personal information to continue to be bound by this Privacy Policy

3. Public Disclosure

We will only publicly disclose your personal information in the following circumstances:

  • After obtaining your explicit consent
  • Disclosure based on law: in the case of mandatory requirements by law, legal proceedings, litigation or government authorities

How We Protect Your Personal Information

We have taken security protection measures that meet industry standards to protect the personal information you provide, prevent unauthorized access, public disclosure, use, modification, damage or loss of data. We will take all reasonably feasible measures to protect your personal information.

  • We use encryption technology to ensure data confidentiality
  • We use trusted protection mechanisms to prevent data from malicious attacks
  • We deploy access control mechanisms to ensure that only authorized personnel can access personal information
  • We conduct security and privacy protection training courses to strengthen employees' awareness of the importance of protecting personal information

Your Rights

In accordance with relevant Chinese laws, regulations and standards, we guarantee you the following rights to exercise your personal information:

1. Access Your Personal Information

You have the right to access your personal information, except in cases stipulated by laws and regulations. You can access your personal information by yourself in the following ways:

  • Account Information: You can view and modify your account information in account settings
  • Usage Information: You can view your usage history in usage records

2. Correct Your Personal Information

When you find that the personal information about you processed by us is incorrect, you have the right to request us to make corrections. You can correct it yourself through account settings, or submit a correction request by contacting us.

3. Delete Your Personal Information

In the following circumstances, you can request us to delete your personal information:

  • If our processing of personal information violates laws and regulations
  • If we collect and use your personal information without your consent
  • If our processing of personal information violates our agreement with you
  • If you have cancelled your account

4. Cancel Your Account

You can cancel your account at any time through account settings. After canceling your account, we will stop providing you with products or services and delete your personal information at your request, unless otherwise provided by laws and regulations.

Protection of Minors

We attach great importance to the protection of minors' personal information. If you are a minor under the age of 18, you should obtain the consent of your parent or legal guardian before using our products and services. We will protect the personal information of minors in accordance with relevant national laws and regulations.

How This Policy is Updated

We may revise the content of this policy from time to time. If such changes result in a substantial reduction of your rights under this policy, we will notify you before the changes take effect by prompting in a prominent position on the page, sending you an email, etc.

In such cases, if you continue to use our services, it means that you agree to be bound by the revised policy.

How to Contact Us

If you have any questions, comments or suggestions about this Privacy Policy, you can contact us in the following ways:

  • Email: privacy@greenspark.com
  • Contact Address: XX Road, Chaoyang District, Beijing, China
  • Contact Phone: +86 10 1234 5678

Under normal circumstances, we will respond within 15 working days.